FAQ
What is the minimum order quantity (MOQ) for custom bags at Pengtour?
Our MOQ policies are flexible and designed to support brands at different stages of growth.
Standard custom styles: Minimum order quantity (MOQ) is typically 500 units.
Fully custom OEM/ODM orders: When tooling, custom hardware, or special processes are involved, MOQ usually starts from 1,000 units. Contact our team anytime — we will provide an accurate custom quote based on your bag design and material requirements.
What is the production timeline from sampling to bulk delivery?
Pengtour provides efficient end-to-end production management. Our standard timeline is as follows:
Sample production (sampling phase): Usually takes 7–10 business days.
Bulk production phase: After sample approval, mass production typically takes 25–45 days (depending on order quantity and process complexity).
In addition, our professional logistics team will assist with international shipping to ensure seamless, on-time delivery to your designated warehouse.
Do you offer OEM/ODM and private label customization services?
Yes. Pengtour is a professional bag manufacturer specializing in private label custom manufacturing. We offer a full range of branding solutions, including but not limited to:
Custom woven labels and care labels
Screen printing, embroidery, and heat-transfer logos
Embossed / custom hardware zipper pulls
Custom hang tags and brand-exclusive packaging
Your brand vision, brought to life by Pengtour's expert craftsmanship.
What types of bags does your factory mainly produce?
We have extensive production lines to meet diverse market demands. Pengtour mainly produces the following bag types:
Business & commute: Laptop backpacks, briefcases, messenger bags
Outdoor & sports: Travel bags, gym bags, toiletry bags
Daily & promotional: School bags, tote bags, corporate gift bags, and retail/promotional eco bags
Do you offer sustainable bag customization with eco-friendly fabrics such as RPET?
Absolutely. Pengtour is committed to sustainable manufacturing. We offer a variety of eco-friendly and recyclable materials, including:
RPET fabric (made from recycled PET plastic bottles)
Organic cotton (GOTS certified)
Various sustainable eco-packaging options
Our eco product line supports full supply chain traceability — you can even use QR codes to show consumers supply chain details, carbon reduction data, and related eco certifications.
Does Pengtour provide global export customs clearance and logistics services?
Yes. Pengtour has extensive global trade experience. Our bags have been successfully exported to over 30 countries and regions across North America, Europe, the Middle East, Southeast Asia, and Oceania.
Whether you choose FOB or DDP terms, our documentation and logistics team will coordinate all export documents, customs compliance, and international freight to ensure smooth worldwide delivery of your order.